Infinity Trust Bank ("we", "our", or "us") is committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website, mobile applications, and financial services (collectively referred to as the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

To provide our banking services effectively, Infinity Trust Bank may collect the following types of information:

Personal Information

When you create an account or use our services, we may collect:

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Residential address

  • Identification documents (for verification purposes)

Financial Information

To process transactions and manage accounts, we may collect:

  • Account balances

  • Transaction history

  • Payment details

  • Deposit and withdrawal records

Technical Information

When you access our website or application, we may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Login activity

  • Cookies and usage data

2. How We Use Your Information

Infinity Trust Bank uses collected information to:

  • Provide and manage banking services

  • Process deposits, transfers, and withdrawals

  • Verify customer identity (KYC compliance)

  • Improve our platform and customer experience

  • Detect and prevent fraud or unauthorized activity

  • Communicate important account updates and notifications

  • Comply with legal and regulatory obligations

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal and financial information, including:

  • Secure encryption technology

  • Multi-layer authentication systems

  • Fraud monitoring and detection systems

  • Restricted internal access to sensitive data

Despite our security measures, no digital platform can guarantee absolute security. We encourage users to protect their login credentials and report suspicious activity immediately.

4. Sharing of Information

Infinity Trust Bank does not sell or rent customer personal information. However, we may share information in the following circumstances:

  • With trusted service providers that help operate our platform

  • With regulatory authorities where required by law

  • To prevent fraud, illegal activities, or security threats

  • During business restructuring such as mergers or acquisitions

All third parties receiving data are required to maintain strict confidentiality and security standards.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website performance.

Cookies help us:

  • Remember user preferences

  • Improve website functionality

  • Monitor website usage and performance

Users can modify browser settings to disable cookies, although this may affect certain website features.

6. Data Retention

Infinity Trust Bank retains personal and financial information for as long as necessary to:

  • Provide services to customers

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

7. Your Privacy Rights

Customers may have the right to:

  • Access their personal data

  • Request correction of inaccurate information

  • Request deletion of certain personal information (where permitted by law)

  • Withdraw consent for specific data processing activities

Requests can be submitted by contacting our support team.

8. Third-Party Links

Our website or services may contain links to third-party websites or services. Infinity Trust Bank is not responsible for the privacy practices of external platforms, and users are encouraged to review their privacy policies.

9. Updates to This Privacy Policy

Infinity Trust Bank may update this Privacy Policy from time to time to reflect changes in our services or regulatory requirements.

Any updates will be published on our website with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Infinity Trust Bank
Email: support@infinitytrustbank.com
Website: www.infinitytrustbank.com